Quality Assurance Centres (QAC)
Expolanka pioneered the concept of the Quality Assurance Centre or QAC in Sri Lanka. A QAC enables a client to store, sort and ship their products, and to establish the quality of a product prior to shipping. The QAC also acts as a common point for receipt of goods as consignees/buyers often work with many suppliers. Customers can manage their QAC or entrust the responsibility to Expolanka. We then undertake the necessary quality checks of products for buyers/agents, which are independent of the manufacturers' quality inspections.

Delivery Duty Unpaid (DDU) means that the seller fulfills his / her obligation to deliver when the goods have been made available at the named place in country of importation. The seller has to bear the cost and risks involved in bringing the goods to this place excluding duties, taxes and other official charges payable upon importation as well as the cost and risks of carrying out customs formalities.

As a forwarder we undertake shipments on above terms, on behalf of the seller.

Delivery Duty Paid (DDP) means that the seller fulfills his/her obligation to deliver when the goods have been made available at the named place in the country of importation. The seller has to bear the risks and cost, including duties, taxes and other of delivering the goods there, cleared for importation. Whilst the "Ex Works" term represent the minimum obligation for the seller, DDP represents the maximum obligation.

As a forwarder we undertake shipments on above terms, on behalf of the seller.

Dedicated Operational Unit
We operate units that are dedicated to meeting single client accounts in order to provide a superior service.

Daily Customer Contact and Follow Up
On behalf of our customers we undertake daily communication with their suppliers to determine shipment status. We then process the information gathered in order to send accurate updates and reports to our clients.

Regular Meetings with Suppliers
If our customers obtain products from a group of suppliers, we conduct regular meetings with the entire supplier group on behalf of our client to determine their shipping schedules.

Direct 24-Hour Communication Facilities
We are driven by the need to provide quality service to our clients and as such are contactable on a 24/7 basis.

Pre-Shipment Document Processing
We undertake all pre-shipment document processing for our clients including completion of customs formalities, GSP Certificates, Certificates of Origin and so on.

Post-Shipment Document Processing
We carry out post-shipment document processing for our clients.

Weekly Updates of Shipment Status
We provide consolidated, customised reports of all shipments handled during the week, indicating pick-up, uplift and delivery dates.

Immediate Online Updates of Status Changes
Expolanka provides immediate online updates to partners and customers regarding changes in sailing and flight plans.

Scanned Documents in Advance
When pre-clearance is undertaken at the destination point we ensure that the documents are scanned and forwarded in advance to customers and their brokers.

Bar Coding
We provide bar coding for clients who require this service.

Process Flow Design and Implementation
Based on customer requirements we design a transportation solution that meets client price and service requirements.

Total Transport Solution with Competitive Pricing
We ensure that clients obtain the best transportation solution while maintaining competitive prices.

Sales Order Assembly
Based on individual retail outlet requirements we group consignments with numerous purchase order numbers or style numbers, which are then delivered to one or more locations.

Single Invoicing for Multi Modes
Although we may undertake more than one mode of transportation for a client our billing is on a single unit basis.

Confirmation of Proof of Delivery (POD)
Once goods are delivered we will provide confirmation of the delivery with an endorsement from the recipient.

In-transit Merge/Consolidation
We consolidate shipments belonging to several shippers for a single consignee.

Transportation (All Modes)
We undertake all modes of transportation i.e. sea, land and air

Demand Resource Management
We manage customer requirements that include short term or specific programmes.

Finished Goods Inventory
We maintain an inventory of finished goods in stock to enable customer call-off.

Multiple Site Delivery Programme
We receive goods at a common facility and distribute the items to multiple sites based on multiple vendor call-off.

Customs and Brokerage
We undertake customs clearance and forwarding operations

Inventory Updates
We update stock within our premises. If a replenishment trigger is provided we alert suppliers or buyers of the need to deliver more goods.

Tracking and Tracing
We track and trace shipments in transit and inform clients of the status of their goods.

Tracking your cargo
We can track your shipment, from origin to destination. This valuable service will be functional shortly.